Privacy Policy

What personal information do we collect from the website and app?

AIRA collects information that members, event attendees, customers, and website users provide voluntarily. This may include names, mailing addresses, business phone numbers, business fax numbers, email addresses, membership information, event registration information, newsletter subscription information, order information, and payment-related information submitted through AIRA services.

When do we collect information?

We collect personal information when you register for membership, register for an event, place an order, subscribe to a newsletter, contact us, submit information through our website, or provide your email address in the AIRA Events mobile app to verify event access.

Our website, hosting, and security services may also receive limited technical information needed to operate and protect the service, such as an IP address, browser or device information, request time, and requested page or resource. AIRA does not use this information for advertising or behavioral profiling.

How do we protect your information?

AIRA uses administrative, technical, and organizational safeguards designed to protect personal information. Access is limited to people and service providers who need the information to perform authorized work and who are expected to keep it confidential. Information transmitted through AIRA’s website is protected in transit using HTTPS.

AIRA uses a third-party identity provider for Online Access authentication and password management. AIRA does not store users’ website passwords.

Payment card information submitted during checkout is handled by AIRA’s third-party payment processor using its payment-security controls. AIRA does not store full payment card numbers or card security codes. Questions about AIRA’s handling of payment-related information may be sent to aira@aira.org.

Data retention and deletion

AIRA retains personal information only for as long as reasonably necessary to provide the requested service and meet accounting, certification, security, legal, and operational obligations. Retention periods therefore vary by record type. When information is no longer needed, AIRA deletes it or removes identifying information where reasonably practical.

Users may request correction or deletion of information by emailing aira@aira.org. AIRA may request information needed to verify the requester and will explain when particular records must be retained or when deletion will remove membership, certification, or CPE/CLE credit records.

Cookies and similar technologies

AIRA uses cookies needed to operate the website and its services:

• Keep your website session active, including when you sign in or use your account.
• Help prevent unauthorized form submissions.
• Keep a pending event registration or checkout connected to your browser while you complete it.

AIRA does not use visitor analytics, advertising cookies, or cross-site behavioral tracking on this website. Blocking the necessary cookies may prevent sign-in, protected forms, registration, or payment from working correctly.

Service providers and other disclosures

AIRA does not sell, rent, or trade personal information. AIRA shares information only as reasonably necessary with service-provider categories that help operate its services, including website hosting and security, identity and authentication, email and newsletter delivery, payment processing, event registration and mobile-app services, virtual meeting services, and professional advisers.

AIRA may also disclose information when reasonably necessary to comply with law, enforce its policies, protect rights or safety, or respond to an authorized legal request. Service providers are expected to use personal information only to provide their contracted services and to protect it appropriately.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Member directory controls

Members must first enroll in or sign in to Online Access. Once signed in, they can use Profile Privacy to hide their profile from AIRA member directories or choose which profile fields other members can see. Available controls include name, organization, professional title, photo, email, phone, location, professional biography, and downloadable contact card. Directory privacy settings control what is displayed; they do not delete the underlying membership, event, or certification records.

Access, correction, and deletion requests

Depending on applicable law, you may have rights to request access to, a copy of, correction of, or deletion of personal information AIRA maintains about you, or information about categories of parties with whom it has been shared. Submit a request to aira@aira.org. AIRA may verify your identity before fulfilling a request and will respond within the period required by applicable law.

No sale, targeted advertising, or cross-site tracking

AIRA does not sell personal information or use it for targeted advertising, profiling, or cross-site behavioral tracking. AIRA does not permit advertising or analytics providers to track visitors through this website. Because AIRA does not engage in those activities, browser Do Not Track and Global Privacy Control signals do not change how this website operates.

Public portions of the website can be viewed without signing in. Necessary session and security controls may still operate to protect the website and support requested transactions.

Children’s privacy

AIRA’s website and app are intended for adults and are not directed to children under 13. AIRA does not knowingly collect personal information directly from children under 13. A parent or guardian who believes a child has provided personal information may contact aira@aira.org to request review or deletion.

Changes to this policy

AIRA may update this policy periodically and will post the revised policy with a new effective and last updated date. If a change materially expands how AIRA uses or shares personal information, AIRA will provide additional notice, such as by email or an account notification, and obtain consent when required.